FAQ

The Sentry Wellness System includes:

• 2 clear housings pre-installed on a mounting bracket
• 1 Catalytic Carbon Filter
• 1 Trappsorb Drop-In Filter
• 1 in-line pressure relief valve (PRV)
• 1 3/8” tubing for cold water-to-inlet connection (with PRV installed in-line)
• 1 3/8” tubing for outlet-to-faucet connection (with male brass fitting)
• 1 wrench
• 2 screws for mounting the system

The only additional items you need in order to install the system are an adjustable wrench and a drill.

The Sentry Wellness System is an in-line water treatment system designed to work with cold tap water. In the installation video,
you will see that our system goes between the cold-water valve and the
cold-water line so that when the faucet handle is turned 100% to the
cold side, the water will pass through our treatment system before
coming out of the faucet.

When the cold water goes through the
Sentry Wellness System, it experiences 5 stages of treatment that
removes harmful toxins from the water and enriches it with good-for-you
minerals. Through this treatment process, you get healthy, clean,
great-tasting drinking water straight from your tap!

With the Sentry Wellness System, your water goes
through 5 stages of water treatment to ensure you get the cleanest,
best-tasting water possible.

• Stage 1: The Sediment Wrap encapsulates large solids like dirt and debris up to 5 microns in size.
• Stage 2: Catalytic Carbon removes Chlorine, Chloramines & VOCs.
• Stage 3: CT Resin softens water and neutralizes soft and hard scale.
• Stage 4: Trappsorb Media increases pH by boosting alkalinity using Magnesium Oxide.
• Stage 5: Magnesium-Coated Catalytic Carbon removes fluoride, arsenic, PFAS, PFOS, and Pharmaceutical VOCs as well as sweetens water for improved taste.

The Sentry Wellness System removes ammonia, lead,
fluoride, cyanide, copper, chlorine, chromium, arsenic, sulfates,
pesticides, bacteria, PFAS, PFOS, and Pharmaceutical VOCs. In addition
to removing harmful toxins, our system also enriches the water with
essential nutrients like calcium, magnesium, and increased pH for
on-demand alkalinity.

Learn more about the benefits of the filtration media we use below:

• Catalytic Carbon
• Magnesium-Coated Catalytic Carbon
• CT Resin
• Trappsorb

You can also check out these results of independent testing performed on a sample of Mesa, Arizona tap water treated with our system.

Simply put, the Sentry Wellness System removes all the bad stuff and
replaces it with the good stuff so you have clean, healthy,
great-tasting water.

Reverse Osmosis is a purification process
that uses multiple carbon blocks and a semi-permeable membrane to filter
out contaminants and sediments. While this process is effective at
purifying water, it also strips the water of good stuff like minerals.
Reverse Osmosis systems also tend to take up quite a bit of space, which
isn’t ideal for under-sink systems.

The Sentry Wellness System
uses 5 stages to filter your water that not only removes harmful toxins
and neutralizes soft and hard scale, but also enriches the water by
boosting alkalinity, calcium, and magnesium. The Sentry Wellness System
is also smaller than your standard RO system, so you can still use your
under-sink space for other purposes.

The Sentry Wellness System utilizes several types
of filtration media, including Magnesium-Coated Catalytic Carbon. This
special type of media is able to filter out hard-to-remove organic
pollutants found in recycled water, including PFAS, PFOS, and
Pharmaceutical VOCs.

Read more about Magnesium-Coated Catalytic Carbon here.

Read more about recycled water usage here:

• https://www.epa.gov/waterreuse/news-water-reuse-regulations-and-guidelines
• https://www.epa.gov/ground-water-and-drinking-water/potable-water-reuse-and-drinking-water
• https://www.wwdmag.com/editorial-topical/what-is-articles/article/11004178/what-is-potable-reuse

Yes! The Sentry Wellness System has been
independent lab tested by Aquatic Consulting & Testing, Inc. for its
effectiveness against water treated in Mesa, Arizona. See a summary of the results here or view the full report here. See a summary of the Tempe results here or view the full Tempe report here.

Additionally,
samples of water from East Palestine, Ohio were independently tested by
Summit Environmental Technologies, Inc. This testing shows that no
amounts of vinyl chloride were detected in the water sample treated with
the Sentry Wellness System. See a summary of the vinyl chloride results here or view the full report here.

You can also learn more about the science behind the filtration media used in our system below:

• Catalytic Carbon
• Magnesium-Coated Catalytic Carbon
• CT Resin
• Trappsorb

Out of an abundance of caution in order to be compliant with CA Prop 65,
Sentry Wellness System products include a Prop 65 warning on the
product labels. During the manufacturing process of the Mounting
Bracket, this single part is powder-coated with an ingredient listed in
the Prop 65 List. This part of the Sentry Wellness System simply holds
the system in place and does NOT come into contact with your water at
any point during the treatment process, which means there is no risk of
contamination or harm to your health. In fact, the Sentry Wellness
System is made with NSF-compliant components, which means they have been
rigorously tested by a third party for quality, performance, and
safety.

The Sentry Wellness System includes a pre-installed pressure-relief
valve to ensure that your system will function properly, regardless of
your home or apartment's water pressure. The pressure-relief valve also
protects against spikes in water pressure.

You may notice a slight decrease in water
pressure right after installing your water treatment system. As your
system normalizes, excess air is pushed out, which temporarily decreases
your water pressure. This should resolve within a few days of use and
your water pressure will go back to normal.

If you're experiencing
significantly reduced water pressure, it's possible the excess carbon
and trappsorb dust are clogging the filters. To fix this, simply flush
the filters by turning on the faucet and then switch back and forth
between hot and cold for up to 5 minutes.

To ensure optimal filtration and water treatment,
we recommend you replace your Trappsorb Drop-In Filter and Catalytic
Carbon Filter once per year.

Shop for your replacement filters here.

• Product Dimensions: 15” X 12” X 5" (H X W X D)
• Max Temperature: 120 degrees F (49 degrees C)
• Max Operating Pressure: 150 psi (10 bar)
• Minimum Temperature: 32 degrees F (0 degrees C)
• Ideal and Regulated Operating Pressure: 70-80 psi (5 bar)
• Max Filter Capacity: 4,000 gallons @ 1 GPM

The Sentry Wellness System can only be used with a
salt-based water softener if it's used to remineralize the water after
it passes through a Reverse Osmosis (RO) system. Salts, depending on the
dosing amount, can clog our filters and decrease their lifespan. In
some cases, the salts may not be removed entirely and leave the water
tasting bitter.

In general, we do not recommend using the Sentry Wellness System without an RO system when a salt water softener is in place.